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Bioflame

Bioflame 24" SmartFlame Remote Control Burner

Bioflame 24" SmartFlame Remote Control Burner

$3,995.00 USD
$3,995.00 USD
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Color
Smart Home Control

24" SmartFlame Remote Control Burner

The 24" SmartFlame Remote Control Burner is a bioethanol burner designed for custom fireplace installations in residential and commercial spaces. It delivers a real flame without requiring a chimney, vent, or gas line.

Operate the burner using the included remote control or a WiFi smartphone app. Its 4.1 L fuel capacity, 6 adjustable heat settings, automatic refill system, and safety sensors support convenient operation. Construction combines 304 stainless steel with an insulated bottom tray, and an electrical connection is required.

Key Features

  • Remote and WiFi Operation: Ignite, adjust, and extinguish the flame using the included remote control or a WiFi smartphone app.
  • Adjustable Heat Settings: Choose from 6 settings to adjust the burner’s heat output.
  • Automatic Refill System: An integrated system provides automatic fuel refilling.
  • Built-In Safety Sensors: Sensors support the burner’s safety systems during operation.
  • Ventless Design: Requires no chimney, vent, or gas line.
  • Stainless Steel Construction: Made from 304 stainless steel with an insulated bottom tray.
  • Custom Fireplace Installation: Designed for prepared fireplace openings, custom surrounds, and non-combustible fireboxes.
  • Indoor and Outdoor Application: Supports indoor and outdoor installations that meet the installation requirements.
  • Certified Design: CE approved and certified, with EN 16647 standard certification.

Specifications

  • Fuel Type: Bio Ethanol Fuel
  • Fuel Capacity: 4.1 L
  • Heat Output: 9,044 BTU / 2.65 Kw/h
  • Heating Coverage: 50–55 m²
  • Burn Time: 9–12 hours
  • Adjustable Heat Settings: 6
  • Control Options: Remote control and WiFi smartphone app
  • Refill System: Automatic
  • Safety Features: Safety sensors
  • Construction Material: 304 stainless steel
  • Bottom Tray: Insulated
  • Overall Dimensions (H x W x D): 6.6 x 24 x 7.6 in. (168 x 610 x 193 mm)
  • Minimum Room Size: 26 m² per burner
  • Minimum Firebox Clearances (W x H x D): 32 x 20 x 15 in.
  • Application: Indoor & Outdoor
  • Electrical Requirement: Standard electrical connection required
  • Certifications: CE approved and certified; EN 16647 standard certified

Size Guide

  • Overall height: 6.6 in. (168 mm)
  • Overall width: 24 in. (610 mm)
  • Overall depth: 7.6 in. (193 mm)
  • For installation within a firebox, use a non-combustible firebox meeting the minimum clearances of 32 in. wide x 20 in. high x 15 in. deep.
  • Installation cutout dimensions: 23.62 in. (600 mm) long x 7.09 in. (180 mm) wide x 9.84 in. (250 mm) deep.
  • Minimum indoor room size: 26 m² per burner. Follow the installation guide for all clearance and installation requirements.

Compatibility

  • Compatible With: Prepared custom fireplace openings, custom surrounds, and non-combustible fireboxes that meet the installation requirements.
  • Installation Materials: Stainless steel, concrete, brick, and natural stone.
  • Smart Controls: Built-in WiFi supports operation through Google Home, Amazon Alexa, or the dedicated smartphone app.

Included

  • 24" remote-controlled ethanol burner
  • AC adapter and plug
  • Filling hose
  • Siphon hose
  • Lift-up handle
  • Remote control
  • User manual

Product Support 

Warranty & Support

At Outer Nest Living, we stand behind the quality of every The Bio Flame product we sell. Should an issue arise, our support team is your point of contact to help coordinate your warranty claim with the manufacturer.

The Bio Flame 3-Year Manufacturer Warranty

Coverage: Eligible The Bio Flame products purchased through Outer Nest Living carry a 3-year manufacturer warranty from the purchase date, covering factory defects and malfunctions affecting normal operation.

Registration Requirement: Register your warranty with The Bio Flame within 1 year of purchase for coverage to be valid.

Inspection and First-Use Claims: Open, inspect, and test your product within 1 year of delivery. Claims for missing components or issues discovered during initial installation or first use must be submitted within that period.

Exclusions: Coverage excludes shipping damage, improper handling or installation, misuse, negligence, inadequate maintenance, unauthorized modifications or repairs, incompatible accessories, unsuitable fuel, improper refueling, and environmental damage caused by unsuitable exposure.

How to Submit a Warranty Claim: Contact the Outer Nest Living support team with proof of purchase, the model and SKU, a description of the issue, and supporting photographs. Additional documentation may be requested. All claims are subject to The Bio Flame’s review and approval.

Processing Time: Warranty service and approved replacement delivery may each take up to 12 weeks, depending on service personnel and inventory availability.

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